Privacy Policy

Last updated: December 5, 2025

Mallory Freeman, LMFT (“I,” “me,” or “my practice”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and safeguarded when you visit my website or contact me through it. This policy applies only to this website and does not apply to information collected in the course of clinical services or through the secure client portal.

1. Information I Collect

Information You Voluntarily Provide

When you submit a contact form, send an email, join a mailing list, or request an appointment, you may provide your name, email address, phone number, and the content of your message.

Automatically Collected Information

This website may collect non-identifying technical information such as:

  • IP address

  • Browser type

  • Pages visited

  • Cookies or similar tracking technologies

This information helps improve the site and troubleshoot issues.

Third-Party Tools

If used on this website, tools such as Google Analytics, SimplePractice scheduling widgets, or social media plugins may collect information according to their own privacy policies.

2. How Your Information Is Used

Information collected through this website may be used to:

  • Respond to your inquiries

  • Provide information about services

  • Schedule appointments

  • Improve website functionality

  • Maintain site security

  • Comply with legal obligations when required

I do not sell, rent, or trade your personal information.

3. How Your Information Is Protected

I take reasonable steps to safeguard information submitted through this site, including encrypted website hosting (HTTPS) and secure administrative access.

However, please note:

Website contact forms and email are not HIPAA-secure communication channels.
Avoid submitting sensitive clinical details or Protected Health Information (PHI) through email or contact forms.

PHI related to therapy services is handled exclusively through my secure electronic health record system (SimplePractice) in accordance with HIPAA.

4. Third-Party Sharing

I may share information with trusted third-party service providers who assist with website hosting, analytics, appointment scheduling, or communication. These providers may only use information as needed to provide their services.

I do not sell your data or share information with advertisers.

5. Cookies & Tracking Technologies

This site may use cookies or similar technologies to understand user behavior and improve the browsing experience. You may adjust your browser settings to refuse cookies if you prefer.

6. No Therapist-Client Relationship Established

Using this website, contacting me through it, or requesting an appointment does not establish a therapeutic relationship.
A formal therapist-client relationship begins only when:

  1. We mutually agree to work together, and

  2. Required intake documents are completed through the secure client portal.

If you are experiencing a mental health emergency, call 911 or go to your nearest emergency room. Do not use this website for urgent or crisis communication.

7. External Links

This website may include links to external sites. I am not responsible for the content or privacy practices of external websites.

8. Your Rights

Depending on your location, you may have rights regarding access to, correction of, or deletion of personal information collected through this website. Contact me directly with any requests.

9. Updates to This Policy

This Privacy Policy may be updated from time to time. A revised date will indicate the most recent version.

10. Contact Information

If you have questions about this Privacy Policy, please contact:

Mallory Freeman, LMFT
Email: therapy@malloryfreemanlmft.com
Phone: 916-359-9203
Office Location: El Dorado Hills, CA
Website: www.malloryfreemanlmft.com